bdje's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how bdje collects, uses, and protects your data.
Introduction & Scope
This privacy policy ("Policy") applies to the bdje platform and its associated services. By visiting the bdje website or registering an account, you agree to the terms of this policy. We place the highest importance on your privacy and are committed to protecting your personal information.
Data Controller
The bdje platform acts as the controller of your personal information under this policy. To contact us, email [email protected]. We are able to respond to any of your questions in both Bengali and English.
Scope of Application
This policy applies to bdje's website, mobile interface, and all related services. It applies equally to all users accessing our platform from Bangladesh.
What Information We Collect
bdje only collects information that is necessary to provide our services. We do not collect unnecessary or excessive information.
Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID information (where applicable)
Financial Information
- bKash, Nagad, or Rocket mobile wallet number
- Transaction history
- Deposit and withdrawal records
- Bonus and promotion usage details
Technical Information
- IP address
- Device type and operating system
- Browser information
- Cookie and session data
- Time spent on site and visit history
Gaming Activity Information
- Betting history and amounts
- Win and loss records
- Preferred game categories
- Active time on the platform
Communication Information
- Live chat conversation records
- Email correspondence
- Complaints and support requests
- Survey or feedback responses (if provided)
Verification Information
- Identity verification documents
- Proof of address documents
- Responsible gaming self-assessment responses
- Account verification logs
Purpose of Data Use
bdje uses your information only for the following legitimate purposes. We never sell your information or share it with unauthorized third parties.
Service Delivery & Operations
Your information is used to create and manage your account, process transactions, activate gaming services, and meet your requests and support needs. This information is also required to confirm deposits and withdrawals through bKash, Nagad, and Rocket.
Security & Fraud Prevention
We analyze your technical and behavioral data to keep your account and financial transactions secure. If unusual activity is detected, we notify you immediately.
Age & Identity Verification
bdje is for users aged 21 and above only. Your age and identity are verified to ensure that minors cannot use the platform. This process fulfills a legal obligation.
Service Improvement
By analyzing your usage patterns, we improve the platform experience. Information helps us understand which game categories are more popular and where users are running into problems.
Communication & Notifications
Your email and mobile number are used to send important account updates, transaction confirmations, promotional offers (if you have given consent), and policy change notifications.
Responsible Gaming Support
By monitoring your gaming behavior, we can identify problematic gambling patterns and recommend support when needed. This information is used solely for your well-being.
Data Sharing with Third Parties
bdje never sells your personal information. However, in certain situations it may be necessary to share a limited amount of information with trusted partners.
Payment Service Providers
The minimum information required to process transactions through bKash, Nagad, and Rocket is shared with the relevant mobile banking services. This information is used solely to complete transactions, and these organizations follow their own privacy policies.
Technology & Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, and JILI — may receive limited technical information to operate the platform's technological infrastructure. They do not receive your financial or personal identity information.
Legal & Regulatory Authorities
Information may be shared with relevant authorities as needed to meet legal obligations, investigate fraud, or comply with court orders. In such cases, we always provide only the minimum necessary information.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the bdje platform to improve your experience and maintain security.
Essential Cookies
Required to maintain login sessions and verify security. These cannot be disabled because the service does not function without them.
Analytics Cookies
Used to understand how users interact with the site. This information is completely anonymous and helps improve the quality of the service.
Preference Cookies
Used to remember your language preference, display settings, and other personalized settings, so you do not have to configure them again each time.
Security Cookies
These cookies remain active to detect fraud, filter bot traffic, and prevent unauthorized access to accounts.
Data Retention & Deletion
bdje stores your information only for as long as necessary. Once a specified period has passed, information is securely deleted or anonymized.
Active Account Data
All information is retained while your account is active. If you request account closure, we keep information for the minimum period required by legal obligations.
Financial Transaction Records
Transaction records are retained for a specified number of years due to financial security and legal obligations. These records are useful for resolving disputes and security investigations.
Support Communication Records
Records of support requests made via live chat and email are retained to ensure the quality of our service and to resolve future requests more quickly.
Deletion Requests
You can request deletion of your personal information by emailing [email protected]. Information that falls outside legal obligations or ongoing investigations will be deleted as quickly as possible.
Data Security Measures
bdje uses industry-leading technology and processes to keep your information secure.
SSL Encryption
All data exchanged between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology, so no one can read the information in transit.
Secure Servers
Data stored on our servers is kept in an encrypted state. Only authorized staff can access specific information, and every access is logged.
Two-Factor Authentication
To further strengthen the security of your account, we provide two-factor authentication, which prevents unauthorized access.
24/7 Security Monitoring
Our security team monitors the system around the clock. Any unusual activity is detected and acted upon immediately.
Staff Training
All staff responsible for handling user data receive regular data protection training and are required to follow strict privacy policies.
Regular Security Assessments
Regular security audits and vulnerability testing are conducted on our systems to ensure up-to-date protection at all times.
Your Rights
bdje believes you should have full control over your own information. You can exercise the rights described below at any time.
Right to Access
You have the right to know what information we are storing about you. Upon request, we will provide a summary of all your stored information.
Right to Rectification
If any information stored about you is incorrect or outdated, you have the right to have it corrected. Contact the support team and we will update it promptly.
Right to Erasure
You may request deletion of your personal information that falls outside legal obligations. Specific information will be deleted after account closure.
Right to Object to Processing
You can object to the use of your data for marketing communications or optional analytics. This preference can be changed in your account settings or through support.
Right to Data Portability
You can request an export of your account data in a common format. Email us at [email protected] and we will make the process easy for you.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can opt out at any time. Essential account notifications are not covered by this.
Protection of Minors
21+ Age Restriction
bdje is strictly for users aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is strictly enforced during registration.
If we are notified and it is confirmed that a minor's information has been stored in an account, we will immediately suspend that account, delete the related data, and arrange to return any funds held in the account.
Policy Changes and Updates
Change Process
bdje may update this privacy policy from time to time. Changes may be needed due to service improvements, legal changes, or shifts in business practices.
Notice of Changes
For significant changes, we will send a notification to your registered email. For minor changes, the updated date on this page will be revised. Continued use of the service after any changes will be taken as acceptance of the new policy.
Contact Us
For any questions, comments, or requests to exercise your rights regarding this privacy policy, please get in touch with our support team.
Support Team
Our support team is available 24/7 — always ready to assist you in both Bengali and English.
Get instant help via live chat or reach us by email:
24/7 Live Chat and Email Support
Related Documents
Learn more about our other policies and terms: